Registering Interest

Terms and Conditions

Deposit – A deposit to the value of one class will be taken in advance to secure your place on the course. After 1 month before the start of the course, this deposit is non-refundable. 

Fees – 11plusschool currently take monthly card payments via Yorkshire Payments, this will change to monthly direct debit from June 2025 for our new cohorts. You will be informed at the beginning of the course of the day each month payment will be made, this date is set and we do not accept alternative payment dates. While this will happen automatically each month, it is your responsibility to check your bank statements to ensure your monthly payments are taken each month. If your card declines on the payment date, you must have funds available within three days so payment can be taken or inform us of a new card to be used. We reserve the right to determinate your place on the course if your payment is overdue more than three payment months in the year. 

Pupil arrival and collection – It is the parent’s responsibility to bring their child to the venue door before their class and collect them from the door at the end of the class. Students should not leave the building under any circumstances unless accompanied by a known responsible adult. If a child is to be collected by a different adult or sibling then we must be informed in advance. Any child that is collected more than 30 minutes late or 2 late collections of 15 minutes or more, will result in a late collection fee of £30.

Parking – Please park responsibly at the school/college. Children must be escorted into the building and not just left by themselves. Parents must not park on the zigzags at school or on double yellow lines. Please respect requests from staff if you are asked to move your vehicle to a safer place. The safety of your children is of huge importance to us and please set a good example to them by parking responsibly.

Leaving the course - 2 weeks notice will be required if if wish to leave the course. As above, we reserve the right to determinate your place on the course if your payment is overdue more than three payment months in the year. Failure to follow these terms and conditions may result in a child being asked to leave the course.

Missed lessons – We are unable to offer a refund for lessons missed due to illness or other absence including religious holidays outside of the course timetable. Zoom classes will not be offered for safeguarding reasons. We will, where possible, offer an alternative class or supply the lesson and homework missed.

Health & Safety – 11plusschool takes its responsibilities for the health and safety of its students seriously. All tutors are subject to a thorough check by the Disclosure and Barring Service (DBS).

Fire safety – Fire prevention, precautions and equipment are reviewed and checked regularly.

Allergies & relevant medical conditions -  It is the responsibility of the parent to disclose relevant allergies and other medical conditions to the course manager before starting.  

DSL – Our Designated Safegarding Leads are Fiona Hardy. Contact via fiona@11plusschool.co.uk or 07469434291

Safeguarding – Policies for all venues are available on request to fiona@11plusschool.co.uk, for The Gleddings, please copy and paste this link. Our policy is to not employ ex-offenders.

https://www.thegleddings.co.uk/userfiles/tgpsmvc/Safeguarding%20Children%20Policy%202021.pdf

Resources – Resources are provided as part of the course at no extra fee. These are issued week by week and will not be reissued. It is your responsibility to ensure worksheets are filed and maintained. Digital copies of lessons and/or worksheets will not be issued. Any child starting the course late, will not receive past copies of the work. Access to our online homework going back to week 1 will be given, however.

Dogs – dogs are not allowed into the school/college grounds at any time.

Vapes/smoking – there is no smoking or vaping allowed in the grounds of any of our venues. This includes if you are waiting in a car on site.